From Beth in Estero, FL.
I wanted to compliment your company on fantastic customer service.
I recently wrote in asking if I could swap some flavors that I did not care for. Marna was nice enough to call me back. And when I returned her call, I spoke with Beth who was EXTREMELY friendly and helpful in dealing with my issue. She was happy to send me replacement packs for the flavor I didn't like as well as telling me to keep the packs and pass them on to someone else, which I gladly did. I also ordered a few bottles of coffee syrup, all of which arrived less than a week from when we spoke. I appreciate the friendliness and the care of your employees. This kind of service is hard to find, therefore I will forever be a customer, not only for the service but the delicious products.
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